How to Make the Most of Your Supply Chain Software
We recently sat down with Joe Harris, Product Manager at OneSCM, regarding the ways to make the most of your OneSCM supply chain software.
Q: Are there any new features that customers should know about?
A: There are several new features that just became available in OneSCM in March, 2019:
- Supply Chain Orchestration – Several modifications were made to OneSCM to support an implementation through configuration methodology, allowing new and existing customers to configure new connections to the back-office systems without the need to develop new plugins.
- Blockchain Support – OneSCM has been modified to write Smart Contracts on the Ethereum blockchain to support two use cases: Cold Chain Tracking and Serialization.
- Cold Chain Tracking, through the use of IoT device integration, monitors the temperature of a shipment while it is in transit to verify that the temperature remains in compliance. If the temperature falls out of compliance, then notifications are sent to the customer receiving the material. This allows companies to perform any necessary due diligence upon receiving the items, such as returns to suppliers or additional inspections.
- Serialization maintains the Lot and/or Serial number along with additional details of a particular item so it can be tracked from the Raw material supplier to the end consumer.
Q: Which feedback do you receive most often from clients?
A: Here are the most common questions:
“How does your solution automate Supplier Management?” Clients want to know more about automation of the current processes that involve email communication today. This is one of the key features of OneSCM. Buyers are able to transition from managing every purchase order that is sent to suppliers, checking on shipments, and following up on invoices. OneSCM automates this process. If there are no issues, then everything is fully automated and a buyer only needs to intervene if there are issues or exceptions. The buyer is notified if:
a) A supplier has acknowledged a PO with changes,
b) If a supplier hasn’t shipped material in a timely manner, and/or
c) If an invoice was submitted without a Goods Receipt.
“How do I track and manage Supplier Performance?” People ask us about delayed response times from suppliers, lack of visibility to incoming shipments, poor receiving times and how long it takes to move material from dock to stock. They are concerned about lack of resource alignment across supply chain functions and disconnects between purchasing and operations/manufacturing. In order to track and manage supplier performance, you need a system that breaks down the data silos that typically exist within an organization. These silos can be geographical, technological or even departmental. Once the silos are broken down and people are able to share information, organizations are able to more clearly see where issues exist in the supply chain. The sooner they can identify issues, the sooner they’re able to make adjustments and avoid disruptions in their supply chain.
“How does your solution communicate with our ERP system?” OneSCM is able to interact with an ERP system through a series of inbound and outbound messages. These messages can be Purchase Orders, PO Acknowledgements, Advanced Shipment Notifications, Invoices, Credit Memos, Sales Orders or any other type of document traded within the supply chain that are communicated through HTTP/S, FTP, or our Integration Framework. Our system supports the standard formats traded in the supply chain such as SAP IDOC, OAGI, cXML, EDI X12, and PIDX.
“How do I convince business decision makers that Supply Chain Management should be a top priority?” As we’ve seen in other reports, on time delivery from suppliers is one of the most important metrics observed by executives today. That is because organizations have started looking at ways they can streamline the receipt of materials from their suppliers. If suppliers are delivering materials on time, then they have resources aligned to receive the materials. They’re able to optimize the putaway process, from dock to stock, without having to pay their employees overtime to handle a delivery that came outside a specific delivery window. They’re also reducing the scenario of stock-out conditions that prevent them from fulfilling customer orders, because they’re able to put more trust in their supply base and inventory. When our customers have a streamlined supply chain, they’re more effectively able to deliver materials to their customers.
Q: Are there features of OneSCM that people do not use, but should?
A: Our software provides a laundry list of valuable tools. The main issue is a lack of awareness – they simply do not know all of the capabilities available. I believe our customers can benefit from using:
- eSourcing – Request for Proposal (RFP), Request for Information (RFI), Request for Quotation (RFQ) and Sales Quote module
- Business Forecasting – Ability to forecast out future demand
- Engineering Quality – Supplier Deviation Request process
- Inventory Visibility – Visibility into On-Hand and Vendor Managed Inventory
- Intelligent Data Capture – Optical Character Recognition (OCR) capability for Invoice capture
- MRP Push/Pull – Using the Material Requirements Plan to automatically adjust the Need By/Required Dates on Purchase Order Line Schedules, so that material arrives at the production facility exactly when it is required, supporting a Just-in-Time (JIT) manufacturing process.